How is disruption defined in Covey's framework?

How is disruption defined in Covey's framework?

• A. A minor delay in change
• B. Change no matter how small creates this
• C. The adoption phase
• D. The innovation phase

Answer: (B)

Disruption happens whenever something changes, even if the change is tiny. In Covey's view, any adjustment to routines, expectations, or workflows unsettles the system and forces people and processes to reallocate effort and adapt. That ripple effect is what we call disruption. So the correct idea is that change, no matter how small, creates disruption because it prompts new training, rework, messaging, and realignment of resources. A minor delay is more of a symptom of disruption than the disruption itself, and the adoption phase or the innovation phase are stages in a process, not definitions of disruption.

Disruption happens whenever something changes, even if the change is tiny. In Covey's view, any adjustment to routines, expectations, or workflows unsettles the system and forces people and processes to reallocate effort and adapt. That ripple effect is what we call disruption.

So the correct idea is that change, no matter how small, creates disruption because it prompts new training, rework, messaging, and realignment of resources. A minor delay is more of a symptom of disruption than the disruption itself, and the adoption phase or the innovation phase are stages in a process, not definitions of disruption.